The Jo-Ann Fennessey Centre Inc.

Le Centre Jo-Ann Fennessey Inc.

Bilingual Conflict Management Services

Services bilingues de la gestion des conflits

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Jo-Ann Fennessey

(she/her)

Jo-Ann Fennessey is the Founder and President of The Jo-Ann Fennessey Centre Inc. Jo-Ann is a bilingual ethicist (M.A. public ethics), jurist (LL.B.) and counsellor (S.C.) with over forty years of experience in workplace conflict. She is also a qualified executive coach specializing in coaching abrasive leaders, a workplace investigator, trainer, mediator and facilitator.

Before founding the Centre, Jo-Ann worked for both municipal and federal governments for more than 20 years and, as a private consultant in conflict management and crisis intervention.  She has designed, developed and managed several business plans and programs in conflict management, human rights matters in the workplace, integrity and ombuds services.

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The Centre is here to help our incredible clients by guiding them through what are typically challenging times. It’s not always easy to make change; it takes courage, determination, energy and consistency. When a client is motivated and ready to deal with the steps needed to meet their goals, our experts are here to help make it happen.

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Integrity is doing the right thing even when no one is watching.

C.S. Lewis

Jo-Ann offers years of experience in conflict management services. Her experience includes:

Human Rights matters in the workplace

Designing, developing, implementing, monitoring, leading, and managing teams and services included in complex system changes

Consulting and advising on high profile cases

Chairing and co-chairing diversity committees

Jo-Ann is an accredited Boss Whisperer® specializing in coaching abrasive leaders. She is also certified in:

Executive coaching

Cinergy Conflict Coaching®

Non-violent communication (Rosenberg model) and,

Insight Mediation

Jo-Ann has been conducting complex workplace investigations often involving senior executives and public figures for many years. She is committed to continuous learning and keeps up to date on the latest case law and legislative requirements. Her training includes:  

Occupational Health and Safety matters

Trauma informed interviewing

Navigating bias, cultural competence and micro aggressions

Systemic Discrimination

Cultural Initiatives in Policing

Conducting law enforcement administrative investigations

Sexual Harassment in Workplace Investigations

Assessing credibility

Active Listening

Dealing with Difficult Witnesses

Investigating Complex Cases

Jo-Ann is a member of the  American Association of Workplace Investigators and has attended their most recent conference in May of 2024 in Kamloops B.C.  

Jo-Ann is also a member of the Alternative Dispute Resolution Institute of Canada.

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About us

Comprehensive bilingual services to help you resolve workplace conflict.

The Centre has a dedicated team of seasoned professionals with experience in all types of workplace environments including private, government, health, education and non-profit organizations. We offer workplace mediation services, facilitated discussions and conflict coaching to help employers deal with many different kinds of workplace issues.

Our team includes

Counsellors

Trainers and facilitators

Labour relations experts

Mental health professionals

Accredited Boss Whisperers

Investigators

Jurists

Conflict and executive leadership coaches coaches

Ethicists

Mediators

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